Tag Archives: Social Media

The power of Social – Motion


Today’s consumers are increasingly turning to social media to find the information that influence their purchasing decisions, as well as share their own experiences with others. From marketing and sales to customer service, the entire experience is going digital, and … Continue reading

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[the complete guide] The G+ (Google +)


The new Google+ will change the way sharing on the web like sharing in real life. In one go it looks another social media tool in the play ground but when I started working on the tool I was amazed … Continue reading

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So Should a Business Be On Twitter ?


So Should a Business Be On Twitter ? This is a question I have been asked numerous times. My answers have almost all the same. I simply ask 2 easy questions: § What are you trying to accomplish ? § … Continue reading

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Resons to create a blog –


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WHY DOES THE SOCIAL WEB MATTER TO THE CONTACT CENTER ?


Contact center manger know the value of communication with customers through the channel of their choice. Social web provides a new set of channels through which customers present feedback, concerns, and issues. Continue reading

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